Here’s how it works.

Damage Details

A simple, step-by-step claim submission workflow–including customer photos and damage reports–provide the basis for AI-driven analysis.

Vehicle Damage Severity

Fast severity evaluations create a frictionless customer experience.

Repair Shop Selection

Based on vehicle requirements, customer preferences and state laws, customers receive guidance toward shops with validated certifications.

Rental Car Selection

Even customers without rental coverage can access automated rental car replacement, based on their specific location, requirements and other criteria.

The Power of Smart Assist

Build customer loyalty with faster, smoother claims processes.

Improved customer experience

Upgraded self-service claim submission process

Simplified process for damage assessment and rental car selection

Lower loss adjustment expense

Streamlined triage process eliminates touchpoints while improving accuracy

Integrated assignment to proper vendor reduces cycle time

Optimized claims process

Enhanced first notice of loss mobile experience integrates data into the entire process

Automated claim workflows improve performance and maximize ROI